There are no refunds or exchanges on artwork or products- This does not however affect your statutory rights
Items in stock will be dispatched within 3 working days with the following exceptions:
Original art on display for an exhibition- these are generally dispatched at the end of the exhibition period stated and we will inform you when due to ship
Special orders such as limited edition prints- we carry a small amount of stock but mostly these will take up to 2 weeks for dispatch due to an outside professional service
Payment Plan- We offer payment plans under strict terms and items are dispatched when paid in full
Are calculated to cover standard first class services with tracking on originals & larger prints. If you wish for additional cover or express services please contact us in advance to discuss requirements. Please note larger overseas packages are automatically sent by quick service courier- UPS or Fedex and we will require a telephone number and email to book.
We are not responsible for customs stops and charges in the customers country of destination. Please make yourself aware of your own individual customs rules and regulations and where there may be duty to be paid on arrival of goods.
Please look at the additional photos of the framing to ensure they are to your liking- there are no refunds or exchanges given. Anita and William use mainly bespoke gallery framing and also quality ready made frames if they suit the work. The Pop Surreal genre often uses vintage finds and antique framing as a unique feature, so you may find these types of frames being used in our International Group Shows- please be aware these frames are “used” and may have small imperfections with age and patina, but will have been chosen carefully to fit with and compliment the art. We do not permit obviously damaged frames to be exhibited however.
We have many years experience of packing and shipping art- we endeavour to do this to a very high standard. Damages are very rare but if they do occur in transit we will look at each case on an individual basis.